Russell showed up on time. He came prepared, was very knowledgeable, and was happy to answer all of my questions. He was friendly with my pets, who were very interested in the new person in my house. Russell was professional, timely, and overall great to work with.
Ian and Chesapeake Electric did an amazing job in updating our home’s electrical system. Ian identified several fire hazards that we didn’t even realize was there (especially in our daughters’ bedroom)! My husband and I have peace of mind that our home’s electrical system is now safe for our family. Thank you!
Chesapeake Electric provided exceptional service from appointment scheduling to the electrical technician, Logan, who performed the service for me. I called on Monday and they were able to squeeze me in on Wednesday. Logan was prompt, courteous, professional, experienced and thorough.
I was pleasantly surprised throughout my experience with Chesapeake Electric. Another service had scheduled and cancelled my appointment within 24 hours leaving me with a short window to deal with an issue. Chesapeake had me scheduled in short order and my Service Crew Ethan and Tre ( sp not certain sorry), were great. Courteous and competent throughout the service call. I got my money's worth with the trouble shooting AND we got a lot done in 1 day!. There was even an unanticipated hiccup that resulted in Ethan needing to double back to troubleshoot and fix a fix, which he did graciously and in a timely fashion. I was impressed by Ethan and therefore with the company, happy employees make good customer service experiences, this was a lovely marriage of technical competence and excellent service. Thank You.
Russel with Chesapeake Electric is outstanding! He arrived right on time and diagnosed the problems right away. He came up with great, cost-effective solutions. He left my house safer than it was before he came. I would highly recommend!